Privacy Policy

Last updated: 17 January 2026

EA Jamaica Aid (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data responsibly, lawfully, and transparently. This Privacy Policy explains what information we collect, how we use it, and the rights you have.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact information you provide (e.g. name, email address, phone number) when you contact us or submit a form

  • Communications you send to us (e.g. messages, enquiries, feedback)

  • Donation and transaction-related information when you donate or purchase tickets through third-party platforms (note: we do not receive full payment card details)

  • Website usage and technical data, such as IP address, browser/device type, pages visited, and basic analytics data (which may be collected via cookies or similar technologies)

We only collect personal data that is necessary for a clear purpose and handled in accordance with applicable data protection law.

2. How We Use Your Information

We use personal data to:

  • Respond to enquiries and messages

  • Process donations or direct you to donation/ticket platforms

  • Communicate updates about our activities where you have asked us to do so, or where it is appropriate

  • Improve the performance, security, and effectiveness of our website and communications

  • Meet legal, regulatory, and safeguarding obligations

We do not sell personal data, and we do not use it for unrelated marketing.

3. Lawful Basis for Processing (UK GDPR)

We process personal data where one or more of the following legal bases apply:

  • Legitimate interests: to run our charity activities, respond to enquiries, and operate our website responsibly

  • Consent: where you have actively opted in (for example, to receive updates)

  • Legal obligation: where we must retain or process information for legal, accounting, or regulatory reasons

  • Contract: where processing is necessary to provide something you have requested (for example, handling a specific enquiry or event-related request)

4. Sharing Your Information

We may share personal data with trusted third parties only where necessary and with appropriate safeguards. This may include:

  • Website and hosting providers (e.g. Squarespace)

  • Donation and ticketing platforms you choose to use (for example, GoFundMe and Ticket Tailor)

  • Service providers that support our operations (e.g. email, analytics, security tools)

These providers act under their own privacy policies and/or under agreements that require appropriate protection of personal data.

5. International Transfers

Some of our service providers may process data outside the UK (for example, where website infrastructure is hosted internationally). Where this happens, we take steps to ensure appropriate safeguards are in place in line with UK GDPR requirements.

6. Data Security

We take appropriate technical and organisational measures to protect personal data, including limiting access to authorised individuals and using reputable service providers. However, no online system can be guaranteed 100% secure.

7. Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, or as required by law (for example, records related to financial reporting).

8. Your Rights

Under UK GDPR, you may have rights including:

  • The right to access your personal data

  • The right to correct inaccurate or incomplete data

  • The right to request deletion of your data (in certain circumstances)

  • The right to request restriction of processing (in certain circumstances)

  • The right to object to processing (including processing based on legitimate interests)

  • The right to data portability (in certain circumstances)

  • The right to withdraw consent at any time where consent is the legal basis

  • The right to make a complaint to the Information Commissioner’s Office (ICO), the UK data protection regulator.

9. Children’s Privacy

We do not knowingly collect personal data from children through this website. If you believe a child has provided personal data to us, please contact us, and we will take appropriate steps.

10. Cookies and Analytics

Our website may use cookies or similar technologies to help it function properly and to understand how visitors use the site. Where required, you will be given choices about cookies via the site’s cookie controls. (We may also provide a separate Cookie Policy.)

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

For privacy-related questions or requests, please contact EA Jamaica Aid via our Contact page or email: info@eajamaicaaid.org.uk.